Fee Increase
Fee Increase
Welcome to the Board of Examiners of Nursing Care Institution Administrators and Assisted Living Facility Managers website.

Platform Migration

The Board has migrated to a new application, licensing, and complaint platform. eLicensing is no longer in use:

NCIA Portal



Access the Application Portal and choose "New user?  Apply Now"  check your email for the next steps.

For information on the Manager Certificate review "How to Start a Manager Certificate Application"

For information on the Administrator License, review "How to Start an Administrator License Application"


Access the Licensee Portal and click "Forgot Password" to have a temporary password sent to you. Use the email address on file with the Board to access your account and license information.

All Service Requests and License renewals, including Notice of Appointments and Duplicate Certificates, are done in your Licensee Portal .


Existing Training Programs and New Training Program Applications:  Access the Business Portal .

To view Board Approved Training Programs Click Below:

Board-Approved Caregiver Training Programs

Board-Approved Manager Training Programs

LICENSEE LOOK-UP: Information is available, free of charge, on the Online Registry If you require a verification sent directly from the Board, you may submit and pay for a Document Request through your Licensee Portal. 


Visit  page 2 of Resources for the Public Records Request form.

COMPLAINTS:  Complaints are filed in the Complaints Portal




File a Complaint

Complaints are filed on the NCIA Board Portal

Training Programs

List of NCIA Board approved training programs

Continuing Education - Sponsor/Provider and Individual

The NCIA Board has partnered with CE Broker for Continuing Education Provider Applications and CEU Resources for Licensees. 




2024 Board Meetings

2024 Board Meetings



NEW Fee Schedule effective May 6, 2024

Arizona Secretary of State Register Volume 29, Issue 49


NCIA Payment Portal

Payment Portal: Only use this link when a staff member has instructed you to do so.

To pay your Issuance Fee, Re-Exam Fee or Investigative Reimbursement Costs, please visit:


The following providers offered Caregiver training programs prior to August 2, 2013. To verify a caregiver certificate that was issued prior to August 2, 2013 type the name of the program or the

Mission Statement

The mission of the Board is to protect the health, welfare, and safety of Arizona citizens who seek and use the services of nursing care institution administrators and assisted living facility managers.


The public notice and agenda for each meeting is posted on the Board Meetings page. Agendas, previous meeting minutes and draft minutes are posted to the same location.